Policies

Operated by The Nexus Tech Alliance LLC.

The shop is preparing to open. Our mailing address and support email will be published here after the domain and inbox are verified, before checkout is enabled.

Shipping

We ship to United States addresses only. Before listing an item, we verify either US stock or a tested international delivery route with import duties and fees paid by the supplier. You will not be asked to pay customs charges to receive your order.

Shipping is free on all orders; the cost is already in the price. Orders are placed with the supplier within one business day. You'll get tracking by email as soon as it exists.

When a supplier provides a delivery estimate, we show the slower end of its range on the product page. A Fast delivery · US tag means verified US stock with an estimate of 10 days or less. Other reviewed items may have a clearly shown estimate of up to 21 days. International parcels still pass through customs, so an estimate is not a guarantee. If an order passes 14 days with no movement, email us and we will refund it without argument.

Returns

30 days from delivery, for any reason, as long as the item is in resellable condition with its packaging.

• Arrived damaged, defective, or not what was described — we cover return shipping, and you choose a replacement or a full refund. Send a photo and we'll sort it out; you will not be asked to ship anything back before we act.
• Changed your mind — you cover return shipping. We refund the item price once it's back.

Refunds go back to the original payment method within 5–10 business days of us receiving the return. The support email for starting a return will be published before checkout opens.

Privacy

We collect what an order requires and nothing else: your name, email, and shipping address. We use them to fulfill and support your order, and we share your name and address with the warehouse that ships it. We do not sell your information and we do not run advertising trackers on this site.

We never see your card. Payments are handled entirely by Stripe, on Stripe's own checkout page. Card numbers never touch our servers and are never stored by us. See Stripe's privacy policy.

This site stores your cart, saved products, and build plan in your own browser, on your device. There are no analytics cookies or third-party pixels.

Want your data removed? Email us and we'll delete it, subject to the records we're legally required to retain for tax purposes.

Terms

Prices are in US dollars and can change without notice. Sales tax is calculated at checkout where we're required to collect it.

We may cancel and fully refund an order if an item turns out to be out of stock, if a price was listed in error, or if the order looks fraudulent. Listings are curated by hand from supplier catalogs; product photos and specifications come from the supplier, and occasional discrepancies are covered by the return policy above.

Our liability for any order is limited to what you paid for it.

Contact

The Nexus Tech Alliance LLC

A working support email and the confirmed mailing address will appear here before orders open.